> ## Documentation Index
> Fetch the complete documentation index at: https://domoinc-openapi-sync-dataflows.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# ServiceNow OAuth Connector

## About

ServiceNow is a software platform that supports IT service management and automates common business practices. You can combine your ServiceNow data with data from other systems in Domo, so you can see the end-to-end customer experience and fix any issues faster. Get a quick, interactive view of all your data, fully integrated, to help you spend less time gathering data and make faster, better business decisions.

You can connect to your ServiceNow OAuth account in the Data Center. This article explains the fields and menus that are specific to the ServiceNow OAuth Connector user interface. To add DataSets, set update schedules, and edit DataSet information, see [Adding a DataSet Using a Data Connector](/s/article/360042926274 "Adding a DataSet Using a Data Connector").

## Prerequisites

To connect to your ServiceNow OAuth account and create a DataSet, you must have the following:

* Instance Name
* Client ID
* Client Secret
* Username
* Password

## Connecting to Your ServiceNow OAuth Account

This section lists the options in the **Credentials** and **Details** panes in the ServiceNow OAuth Connector page. The components of the other panes in this page, **Scheduling** and **Name & Describe Your DataSet**, are universal across most connector types and are discussed in great detail in [Adding a DataSet Using a Data Connector](/s/article/360042926274 "Adding a DataSet Using a Data Connector").

## Credentials Pane

This pane contains fields for entering credentials to connect to your ServiceNow OAuth account. The following table describes what is needed for each field:

<table border="1" cellpadding="1" cellspacing="1" data-aura-rendered-by="33:195;a"><thead><tr><th colspan="1" rowspan="1"><p><span class="s1"> Field </span></p></th><th colspan="1" rowspan="1"><p><span class="s1"> Description </span></p></th></tr></thead><tbody><tr><td colspan="1" rowspan="1"> Instance Name </td><td colspan="1" rowspan="1"> Enter the ServiceNow instance name. For example, <a href="https://instance.service-now.com" target="_blank"> [https://instance.service-now.com](https://instance.service-now.com) </a></td></tr><tr><td colspan="1" rowspan="1"> Client ID </td><td colspan="1" rowspan="1"> Enter the OAuth Application configured client id. </td></tr><tr><td colspan="1" rowspan="1"> Client Secret </td><td colspan="1" rowspan="1"> Enter the OAuth Application configured client secret. </td></tr><tr><td colspan="1" rowspan="1"> Username </td><td colspan="1" rowspan="1"> Enter the username. </td></tr><tr><td colspan="1" rowspan="1"> Password </td><td colspan="1" rowspan="1"> Enter the password. </td></tr></tbody></table>

Once you have entered valid ServiceNow OAuth credentials, you can use the same account to create a new ServiceNow OAuth DataSet. You can manage connector accounts in the **Accounts** tab in the Data Center. For more information about this tab, see [Managing User Accounts for Connectors](/s/article/360042926054 "Managing User Accounts for Connectors").

## Details Pane

This pane contains a primary **Reports** menu, along with various other menus which may or may not appear depending on the report type you select.

<table border="1" cellpadding="1" cellspacing="1" data-aura-rendered-by="33:195;a"><thead><tr><th colspan="1" rowspan="1"><p> Menu </p></th><th colspan="1" rowspan="1"><p> Description </p></th></tr></thead><tbody><tr><td colspan="1" rowspan="1"><p> Report </p></td><td colspan="1" rowspan="1"><p> Select the ServiceNow OAuth report you want to run. The following reports are available: </p><table border="1" cellpadding="1" cellspacing="1"><tbody><tr><td colspan="1" rowspan="1"><b> Report Name </b></td><td colspan="1" rowspan="1"><b> Description </b></td></tr><tr><td colspan="1" rowspan="1"><p> Standard Table </p></td><td colspan="1" rowspan="1"> Select from a list of standard tables from Service Now. </td></tr><tr><td colspan="1" rowspan="1"><p> Custom Query </p></td><td colspan="1" rowspan="1"> Creates a custom query and includes the ability to select which fields can be returned to the DataSet. </td></tr><tr><td colspan="1" rowspan="1"><p> Custom Table </p></td><td colspan="1" rowspan="1"> Provides a custom table name to retrieve the data from. </td></tr></tbody></table></td></tr></tbody></table>

## Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see [Adding a DataSet Using a Data Connector](/s/article/360042926274 "Adding a DataSet Using a Data Connector").